Term and Conditions

Last updated: [Insert Date]

Welcome to Fashion Underwear! These Terms and Conditions outline the rules and regulations for the use of our website at luxelingeriestyle.com.

By accessing this website and placing an order, you agree to these terms in full. If you disagree with any part of these terms, please do not use our website.

1. General Information

Fashion Underwear is an inclusive lingerie and swimwear brand offering size-inclusive designs from A to E cups and beyond, along with complementary accessories and apparel. Our collections celebrate all body types with thoughtful designs and quality craftsmanship.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or placing an order, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account

2.2 Prohibited Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the website
• Use any automated means to access the website without our permission
• Make false or fraudulent orders

3. Products and Services

3.1 Product Descriptions

We strive to accurately display our products through images and descriptions. However, please note:

• Colors may appear slightly different due to screen settings
• Product dimensions are approximate
• We reserve the right to modify product specifications without notice

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item from your order or offer a suitable alternative.

3.3 Size Guidance

We offer comprehensive size guides for our inclusive collections (A-E cups and beyond). It is your responsibility to review these guides before ordering. We recommend measuring yourself carefully as we cannot accept returns for incorrect sizing choices.

4. Orders and Payment

4.1 Order Process

When you place an order:

• You will receive an order confirmation email
• We process orders within 1-2 business days (excluding weekends and holidays)
• We reserve the right to refuse or cancel any order for any reason

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

4.3 Pricing

All prices are shown in USD and include applicable taxes where required. We reserve the right to adjust prices at any time, but this will not affect orders already placed.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95 USD): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders over $50 USD via EMS, delivered in 15-25 business days after shipment

Both options include tracking and serve most global destinations (excluding certain remote areas and parts of Asia).

5.2 Delivery Responsibilities

Once we ship your order:

• You are responsible for any customs duties or import taxes
• Delivery times may vary based on destination country customs processing
• We are not responsible for delays caused by customs or other third parties

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days of delivery, provided:

• Items are unworn, unwashed, and in original condition
• All original tags are attached
• Original packaging is included

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Racer Briefs (from our intimate collections)
• One Pieces swimwear (unless defective)
• Any item without original tags or showing signs of wear

6.3 Return Process

To initiate a return or exchange:

1. Email us at [email protected] within 15 days of delivery
2. Wait for our approval and return instructions
3. Package items with all original packaging and tags
4. Ship to our fulfillment center at Fashion Underwear Returns, 97 Lincoln Street, Fitchburg, US 01420

6.4 Refunds

Refunds are processed within 5-7 business days after we receive your return. The funds will be returned to your original payment method. Note that depending on your bank, it may take additional time for the refund to appear on your statement.

6.5 International Returns

For international customers:

• Return shipping costs are your responsibility
• Customs fees are non-refundable
• We recommend marking packages as “Returned Goods” to avoid additional charges

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Fashion Underwear and protected by intellectual property laws. You may not:

• Reproduce, distribute, or modify any content without our express permission
• Use our brand name or logos without authorization
• Use any automated systems to extract data from our website

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Limitation of Liability

Fashion Underwear shall not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of the website
• Delays or failures in performance resulting from causes beyond our reasonable control
• Any errors or inaccuracies in product descriptions or images
• The conduct of any third parties, including shipping carriers

Our total liability for any claim related to these terms or your use of the website shall not exceed the amount you paid for the products in question.

10. Changes to Terms

We reserve the right to modify these terms at any time. The updated version will be posted on our website with a new “last updated” date. Your continued use of the website after changes constitutes acceptance of the new terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• By email: [email protected]
• By mail: Fashion Underwear, 97 Lincoln Street, Fitchburg, US 01420
• By phone: [Insert Phone Number] (Monday-Friday, 9am-5pm EST)